FAW Coach Education Frequently Asked Questions
Whether you’re a coach, parent, or club administrator, this FAQ has been crafted to answer all your key questions about our online coach education programmes.
Whether you’re looking for information on technical requirements, access methods, certification or course structure.
FAW Coach Cymru Powered by the Coaches Voice
Please find details for our FAW Coach Cymru powered by the Coaches Voice HERE.
FAW Coach Education Pathway FAQ’s
Please find details for our FAW Coach Education Pathway frequently asked questions HERE.
What do I need to attend the online learning?
You just need access to a computer or a tablet device with Internet connection in order to take part.
Can I access these courses from any computer?
Yes, all you need is an internet connection and your account login information. The online learning is designed to be accessible anywhere / anytime.
Will e-learning work on my smartphone, tablet and other handheld devices?
Yes, the E-learning will work on Apple and Android smartphones and smart devices. We recommend using a PC, Mac or Tablet device to undertake your learning due to the larger screen size as various interactions are required with the courses.
If I close a course halfway through, do I need to start from the beginning again?
No, the learning courses are designed to resume from where they left off. The learning courses will resume even if you use a different computer or tablet.
How will the courses be taught?
The courses are online and self-directed.
Are the courses available in languages other than English?
No, but our courses will soon be launched in Welsh.
Can I translate and adapt the course materials for my own purposes?
No, all intellectual property and copyright is retained by the Football Association of Wales (FAW) and Høpp Studio.
Can I take an individual unit without signing up for the entire course?
No, you will need to undertake the whole of the course.
Will I receive a certificate for finishing the course?
Yes, once you have successfully completed the course in full your electronic certificate will be released and stored in the ‘My Documents’ section of your online profile.
What software do I need to run the course?
No software is required, you just need a supported internet browser. We recommend using Google Chrome when running our courses.
Which internet browser should I use?
We recommend using Google Chrome when running our courses. If using Internet Explorer, you will need to use version 8 or above.
What if I have a slow internet connection?
If you have a dial-up connection (for example, with a modem speed of 56kbps) the course will not run. The minimum modem speed required is 256kbps (0.2mbps) which is the lowest speed for most broadband connections. If you have a broadband speed of 1mbps the course will run, but the video element will take time to load and/or may by jumpy. For optimal viewing, we recommend a connection speed of at least 1-2 mbps. If you are unsure, you can check your Internet connection speed here:Â http://www.speedtest.net/
What if I don’t have an internet connection?
Our online courses are currently only available via the internet from our website lms.faw.cymru. Many libraries and coffee shops offer free Wi-Fi.
For further information please contact the Coach Education team on coacheducation@faw.cymru.
My course is playing up and the text is not displaying properly.
Please check you are using the most up to date version of your browser, ideally you will be using Chrome. If you still have problems please clear your browsers cache, instructions for doing this can be found at:
